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FAQS



1. What is a freight (shipping) broker?

We act a third party between your company and major shipping carriers. First, we evaluate your needs and requirements. Then we choose the most appropriate carrier from our comprehensive network, and negotiate the best rates and shipping times.

2. What are the advantages of using a shipping broker?

We focus on each individual shipment and not on just transporting deliveries from Point A to Point B. Efficiency and speed are important to us, but most important is your bottom line.

3. What regions do you service?

International and domestic, including regions across the United States and Canada.

4. Will you handle any necessary customs procedures?

Yes, we are affiliated with professional custom brokers, and handle services from our office.

5. What modes of transportation and services do you offer?

LTL, truckload, intermodal & rail, and logistics for hazardous materials, refrigerated loads, events, exhibits and trade shows.

6. What is LTL shipping?

LTL (Less-Than-Truckload) shipping handles freight shipments ranging from 100 lbs to 20,000 lbs. When the item you need shipped or transported is too large to take to the post office or your local parcel company, freight is seen as a more economical approach. Freight shipping is the easiest way to move large and bulky items quickly and efficiently while keeping shipping costs low.

7. What modes of transportation and services do you offer?

We place utmost concern on damage-free and on time shipments. We offer two kinds of quotes - guaranteed and regular. If a guaranteed delivery does not arrive on time, it will be refunded. Using our guaranteed deliveries ensures priority service. Damaged shipments are reviewed to determine responsibility.